Delivery

UK Standard Tile Delivery From £39.00

Please allow between 3 to 5 working days* from dispatch for your order to arrive by courier.

Delivery costs will be shown at checkout. In some rare cases, the postage will be reviewed. If you have any questions about your postage charges, please get in touch using the details on our Contact Us page.

Scottish Highlands £59.95

Please allow up to 3 to 5 working days* from dispatch for your order to arrive by courier.

Scottish Islands £99.95

Please allow up 3 to 5 working days* from dispatch for your order to arrive by courier.

Northern Ireland Delivery £69.95

PLEASE NOTE - AT THIS TIME WE HAVE SUSPENDED DELIVERIES TO NORTHERN IRELAND DUE TO BREXIT & INCREASED RED TAPE.

Please allow up 3 to 5 working days* from dispatch for your order to arrive by courier.

Isle of Man £59.00

Please allow up to 3 to 5 working days* from dispatch for your order to arrive by courier.

Samples £1.99

Please allow between 2 to 3 working days* from dispatch for your Sample Tiles order to arrive by Royal Mail Standard mail. Please note that this service does not include a tracking number.

Delivery is included within the £1.99 cost. If you have any questions about your sample order, please get in touch using the details on our Contact Us page.

Conditions

Unfortunately, we cannot deliver to PO Box addresses.

Delivery is subject to stock availability and having full credit card authorisation.

In the event that an item is temporarily out of stock, we will notify you of the delay and you may consider the following options:

Cancel your order and a full refund will be issued.
Choose an alternative that we have in stock.
We can despatch your order as soon as we receive new stock.

If the address that you state as your billing address online does not match the address your card is registered to there may be a delay in the dispatch of your parcel. We cannot be held responsible for any delay and will not refund postage charges.

* We aim to meet these delivery times but during busy periods (including Sale, Black Friday, Christmas etc.) deliveries may take a little longer. During spells of bad weather, conditions may mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum.